{"id":382842,"date":"2011-11-23T11:35:51","date_gmt":"2011-11-23T16:35:51","guid":{"rendered":"https:\/\/dev.totemweb.design\/macommunaute\/bottin-des-organismes\/centredassistanceetdaccompagnementauxplaintesdeslaurentides-2\/"},"modified":"2011-11-23T11:35:51","modified_gmt":"2011-11-23T16:35:51","slug":"centredassistanceetdaccompagnementauxplaintesdeslaurentides-2","status":"publish","type":"organismes","link":"https:\/\/dev.totemweb.design\/macommunaute\/bottin-des-organismes\/centredassistanceetdaccompagnementauxplaintesdeslaurentides-2\/","title":{"rendered":"Centre d&rsquo;assistance et d&rsquo;accompagnement aux plaintes &#8211; CAAP Laurentides"},"author":12744,"featured_media":2126,"comment_status":"open","ping_status":"closed","template":"","thematiques":[253],"regions":[55],"class_list":["post-382842","organismes","type-organismes","status-publish","has-post-thumbnail","hentry","thematiques-droits-de-la-sante","regions-laurentides"],"acf":{"membre_abonnement":null,"membre_abonnement_expiration":null,"membre_logo":2126,"membre_banniere":null,"membre_prefixe":"","membre_suffixe":"","membre_mission":"Contribuer au mieux-\u00eatre de la population en offrant une assistance et un accompagnement aux plaintes et travailler \u00e0 l\u2019am\u00e9lioration de la qualit\u00e9 des services dans le syst\u00e8me public de sant\u00e9 qu\u00e9b\u00e9cois.","membre_description":"<div data-dzwrap=\"true\"><p><b>Vos droits<\/b><br\/><br\/>Toute personne a le droit de :<br\/><br\/>Avoir ACC\u00c8S \u00c0 SON DOSSIER m\u00e9dical.<br\/><br\/>RECEVOIR DES SOINS en cas d'urgence.<br\/><br\/>EXERCER UN RECOURS lorsqu'une faute \u00e0 \u00e9t\u00e9 commise.<br\/><br\/>PARTICIPER \u00e0 toute d\u00e9cision affectant son \u00e9tat de sant\u00e9 et son bien-\u00eatre, notamment l'\u00e9laboration de son plan d'intervention ou de son plan de services individualis\u00e9s.<br\/><br\/>\u00catre INFORM\u00c9E au sujet de sa condition de sant\u00e9, des risques et des cons\u00e9quences des diff\u00e9rents traitements et options possibles, des services et des ressources disponibles.<br\/><br\/>DONNER OU REFUSER SON CONSENTEMENT aux soins.<br\/><br\/>CHOISIR le professionnel et l'\u00e9tablissement de son choix.<br\/><br\/>Obtenir la CONTINUIT\u00c9 des services.<br\/><br\/>\u00catre ACCOMPAGN\u00c9E ET ASSIST\u00c9E lorsqu\u2019elle d\u00e9sire obtenir des services ou des informations.<br\/><br\/>RECEVOIR DES SERVICES EN LANGUE ANGLAISE dans la mesure o\u00f9 le pr\u00e9voit le programme d\u2019acc\u00e8s \u00e0 ces services \u00e9labor\u00e9 dans la r\u00e9gion.<br\/><br\/>\u00catre REPR\u00c9SENT\u00c9E.<\/p>\n<p><b>Vos responsabilit\u00e9s<\/b><br\/><br\/>Toute personne doit :<br\/><br\/>COMMUNIQUER de fa\u00e7on franche et ouverte avec les intervenants.<br\/><br\/>FOURNIR LES INFORMATIONS n\u00e9cessaires \u00e0 la prestation des soins et des services.<br\/><br\/>FAIRE PART DE SES INTERROGATIONS, demander des \u00e9claircissements si n\u00e9cessaire.<br\/><br\/>COLLABORER \u00e0 la dispensation des services et au traitement m\u00e9dical.<br\/><br\/>FAIRE LES D\u00c9MARCHES pour obtenir l\u2019information n\u00e9cessaire et certains documents.<br\/><br\/>ACQUITTER CERTAINS FRAIS (copie de dossier et autres) et verser la contribution financi\u00e8re requise pour certains services.<br\/><br\/>UTILISER AD\u00c9QUATEMENT les services.<br\/><br\/>RESPECTER les r\u00e8gles de l\u2019\u00e9tablissement.<br\/><br\/>EXPRIMER ses besoins et en cas d'insatisfaction, elle doit en FAIRE PART au personnel.<br\/><br\/>COLLABORER DANS LES D\u00c9MARCHES DE PLAINTES, si elles s\u2019av\u00e8rent n\u00e9cessaires (fournir les informations et les documents utiles).<\/p><\/div>","membre_coordonnees_adresse":"100, boulevard des Hauteurs , Saint-J\u00e9r\u00f4me, Qc, J7Y 1R5","membre_coordonnees_telephone":"450-565-9111","membre_coordonnees_telephone_poste":"","membre_coordonnees_telecopieur":"","membre_coordonnees_courriel":"info@caaplaurentides.org","membre_horaires":"<div data-dzwrap=\"true\"\/>","membre_contacts":null,"membre_succursales":null,"employeur_environnement":"","employeur_developpement":"","employeur_avancement":"","employeur_avantages":[],"membre_site_web":"http:\/\/www.caaplaurentides.org","membre_facebook":"","membre_linkedin":"","membre_instagram":"","membre_twitter":"","membre_youtube":"","membre_vimeo":"","membre_flickr":"","membre_pinterest":"","membre_tiktok":"","membre_snapchat":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6 - 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