{"id":111329,"date":"2008-03-28T15:20:00","date_gmt":"2008-03-28T19:20:00","guid":{"rendered":"https:\/\/dev.totemweb.design\/macommunaute\/bottin-des-organismes\/centredassistanceetdaccompagnementauxplaintesmontrealcaapmontreal\/"},"modified":"2022-11-06T18:53:37","modified_gmt":"2022-11-06T23:53:37","slug":"centredassistanceetdaccompagnementauxplaintesmontrealcaapmontreal","status":"publish","type":"organismes","link":"https:\/\/dev.totemweb.design\/macommunaute\/bottin-des-organismes\/centredassistanceetdaccompagnementauxplaintesmontrealcaapmontreal\/","title":{"rendered":"CAAP-\u00cele de Montr\u00e9al"},"author":8269,"featured_media":41540,"comment_status":"open","ping_status":"closed","template":"","thematiques":[253],"regions":[80],"class_list":["post-111329","organismes","type-organismes","status-publish","has-post-thumbnail","hentry","thematiques-droits-de-la-sante","regions-montreal"],"acf":{"membre_abonnement":239085,"membre_abonnement_expiration":"2023-07-05 00:00:00-04","membre_logo":41540,"membre_banniere":null,"membre_prefixe":"","membre_suffixe":"(CAAPIDM)","membre_mission":"Nous avons 2 missions : \r\n1. Services dans le r\u00e9gime d'examen des plaintes (REP).\r\n2. Services au sujet des r\u00e9sidences priv\u00e9es pour a\u00een\u00e9s (RPA).\r\n\r\n1.Le CAAP-\u00cele de Montr\u00e9al (CAAPIDM) assiste et accompagne l\u2019usager ou son repr\u00e9sentant qui souhaite porter plainte. De plus, le CAAPIDM aide et oriente toute personne qui se questionne sur les services du r\u00e9seau de la sant\u00e9 et des services sociaux (RSSS).\r\n\r\n\r\n2. Le CAAPIDM offre \u00e9galement un service d\u2019information, d\u2019assistance et d\u2019accompagnement concernant les r\u00e9sidences priv\u00e9es pour a\u00een\u00e9s (RPA). Nos services en RPA portent sur toutes questions au sujet des droits et obligations du bail et de l\u2019annexe 6 au bail, ainsi que sur toutes questions concernant le respect des normes et conditions de la certification de votre r\u00e9sidence en RPA.\r\n\r\n\r\nServices gratuits et confidentiels, en fran\u00e7ais et en anglais. \r\n\r\n\r\nPar souci de favoriser une meilleure accessibilit\u00e9 \u00e0 nos services, nous disposons d\u2019une rampe d\u2019acc\u00e8s et d\u2019un ascenseur.","membre_description":"<div data-dzwrap=\"true\"><p><strong>1. Notre CAAP offre\u00a0des services\u00a0dans le r\u00e9gime d'examen des plaintes (REP) :<\/strong><br\/>\u2022 Information, r\u00e9f\u00e9rence, soutien-conseil<br\/>\u2022 Assistance et accompagnement<br\/> aux personnes qui souhaitent porter plainte dans le r\u00e9seau de la sant\u00e9 et des services sociaux (RSSS)<br\/>Ce que notre CAAP peut faire pour vous :<br\/>\u2022 Vous informer sur vos droits;<br\/>\u2022 Vous expliquer le fonctionnement du r\u00e9gime d\u2019examen <br\/> des plaintes (REP);<br\/>\u2022 Vous aider \u00e0 identifier et clarifier vos motifs de plainte <br\/> et vos insatisfactions;<br\/>\u2022 Vous aider \u00e0 r\u00e9diger votre lettre de plainte ou, <br\/> \u00e0 votre demande, r\u00e9viser celle-ci;<br\/>\u2022 Vous accompagner lors des rencontres aupr\u00e8s <br\/> des personnes qui examinent les plaintes;<br\/>\u2022 Vous assister tout au long de votre d\u00e9marche.<\/p>\n<p><strong>2. Questions au sujet de votre bail en RPA et de l\u2019annexe 6 au bail ?<\/strong><\/p>\n<ul>\n<li>Le CAAPIDM offre un service d\u2019information, de r\u00e9f\u00e9rence, de soutien-conseil, d'assistance et d'accompagnement. Il peut :<\/li>\n<li>Vous informer sur vos droits et obligations <br\/>comme locataire dans une RPA;<\/li>\n<li>Vous informer sur ce qui doit \u00eatre fait si vous <br\/>devez d\u00e9m\u00e9nager pour des raisons de sant\u00e9;<\/li>\n<li>Vous faciliter la communication avec votre propri\u00e9taire ou trouver un terrain d\u2019entente;<\/li>\n<li>Vous aider \u00e0 r\u00e9diger une demande formelle <br\/>destin\u00e9e \u00e0 votre propri\u00e9taire;<\/li>\n<li>Vous assister pour revoir ou contester l\u2019augmentation des co\u00fbts de votre loyer et de vos services;<\/li>\n<li>Vous aider \u00e0 n\u00e9gocier les conditions de votre d\u00e9part, votre fin de bail ou sa r\u00e9siliation;<\/li>\n<li>Vous aider \u00e0 formuler une plainte concernant la qualit\u00e9 des services offerts dans la RPA (normes et conditions de certification d'une RPA);<\/li>\n<li>Vous accompagner au Tribunal administratif du logement (la R\u00e9gie du logement) lors d\u2019une audience ou de d\u00e9marches de conciliation.<\/li>\n<\/ul><\/div>","membre_coordonnees_adresse":"4900 rue Jean-Talon Ouest, Montr\u00e9al, QC, H4P1W9","membre_coordonnees_telephone":"5148615998","membre_coordonnees_telephone_poste":"","membre_coordonnees_telecopieur":"514-861-5999","membre_coordonnees_courriel":"direction@caapidm.ca","membre_horaires":"<div data-dzwrap=\"true\"><p>Du lundi au\u00a0jeudi, de 8 h 30 \u00e0 17 h.<\/p>\n<p>Le vendredi, sur rendez-vous.<\/p>\n<p>Ferm\u00e9 samedi et dimanche.\u00a0<\/p>\n<p><strong>Services gratuits et confidentiels\u00a0<\/strong><\/p>\n<p>Nous continuons d'assurer notre mission par t\u00e9l\u00e9phone et par courriel.<\/p>\n<p>Par souci de favoriser une meilleure accessibilit\u00e9 \u00e0 nos services, nous disposons d\u2019une rampe d\u2019acc\u00e8s et d\u2019un ascenseur.<\/p>\n<p>Veuillez noter que nous pouvons vous accueillir tout en respectant les mesures de distanciation qui s\u2019imposent en raison de la pand\u00e9mie de la COVID-19.<\/p>\n<p>Si vous souhaitez nous rencontrer \u00e0 nos bureaux,\u00a0<strong>veuillez prendre un rendez-vous<\/strong>.<\/p>\n<p>Stationnement gratuit<\/p>\n<p>Arr\u00eat d\u2019autobus 92 disponible\u00a0<\/p>\n<p><strong>\u00c0 0.4 km du m\u00e9tro Namur<\/strong><\/p>\n<p>T\u00e9l\u00e9phone : 514 861-5998<\/p>\n<p>T\u00e9l\u00e9phone sans frais : 1 877 767-2227<\/p>\n<p>T\u00e9l\u00e9copieur : 514 861-5999<\/p>\n<p>Courriel :\u00a0<a href=\"mailto:info@caapidm.ca\">info@caapidm.ca<\/a><\/p>\n<p><a href=\"http:\/\/www.caapidm.ca\/\">www.caapidm.ca<\/a><\/p>\n<p>\u00a0<\/p><\/div>","membre_contacts":null,"membre_succursales":null,"employeur_environnement":"","employeur_developpement":"","employeur_avancement":"","employeur_avantages":[],"membre_site_web":"","membre_facebook":"","membre_linkedin":"","membre_instagram":"","membre_twitter":"","membre_youtube":"","membre_vimeo":"","membre_flickr":"","membre_pinterest":"","membre_tiktok":"","membre_snapchat":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6 - 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