{"id":106235,"date":"2012-02-08T12:03:12","date_gmt":"2012-02-08T17:03:12","guid":{"rendered":"https:\/\/dev.totemweb.design\/macommunaute\/bottin-des-organismes\/centredassistanceetdaccompagnementauxplaintescaapchaudiereappalaches\/"},"modified":"2022-11-06T16:19:39","modified_gmt":"2022-11-06T21:19:39","slug":"centredassistanceetdaccompagnementauxplaintescaapchaudiereappalaches","status":"publish","type":"organismes","link":"https:\/\/dev.totemweb.design\/macommunaute\/bottin-des-organismes\/centredassistanceetdaccompagnementauxplaintescaapchaudiereappalaches\/","title":{"rendered":"Centre d&rsquo;assistance et d&rsquo;accompagnement aux plaintes &#8211; CAAP Chaudi\u00e8re-Appalaches"},"author":14708,"featured_media":33940,"comment_status":"open","ping_status":"closed","template":"","thematiques":[253],"regions":[36],"class_list":["post-106235","organismes","type-organismes","status-publish","has-post-thumbnail","hentry","thematiques-droits-de-la-sante","regions-chaudiere-appalaches"],"acf":{"membre_abonnement":null,"membre_abonnement_expiration":null,"membre_logo":33940,"membre_banniere":null,"membre_prefixe":"","membre_suffixe":"","membre_mission":"D\u2019une part, le CAAP facilite l\u2019exercice des droits des usagers \u00e0 l\u2019int\u00e9rieur d\u2019un r\u00e9gime qui, pour certaines personnes, est vu comme complexe et sans issu. D\u2019autre part, il permet aux usagers de s\u2019exprimer plus clairement en pr\u00e9cisant leurs attentes, ce qui facilite le traitement des plaintes par les personnes nomm\u00e9es \u00e0 cet effet.","membre_description":"<div><P><B>Services offerts:<\/B><BR\/><\/P><UL><LI>\u00c9couter et discuter de la situation; <BR\/><\/LI><LI>Informer sur les m\u00e9canismes de plaintes et les d\u00e9marches \u00e0 suivre; <BR\/><\/LI><LI>Clarifier la situation; <BR\/><\/LI><LI>Cerner l\u2019objet de la plainte, l\u2019\u00e9tablissement ou la ressource vis\u00e9e, les personnes concern\u00e9es, les droits l\u00e9s\u00e9s, les enjeux, les articles de loi et les recours; <BR\/><\/LI><LI>S\u00e9lectionner les documents \u00e0 utiliser ou \u00e0 pr\u00e9parer; <BR\/><\/LI><LI>Aider \u00e0 r\u00e9diger la plainte; <BR\/><\/LI><LI>Planifier les d\u00e9marches \u00e0 effectuer; <BR\/><\/LI><LI>Accompagner dans les d\u00e9marches; <BR\/><\/LI><LI>Assurer un suivi.<BR\/><\/LI><\/UL><P><BR\/><\/P><\/div>","membre_coordonnees_adresse":"167, rue Notre-Dame Nord, Sainte-Marie, Qc, G6E 3B9","membre_coordonnees_telephone":"418-387-8414","membre_coordonnees_telephone_poste":"","membre_coordonnees_telecopieur":"418-387-3055","membre_coordonnees_courriel":"info@caapca.ca","membre_horaires":"","membre_contacts":null,"membre_succursales":null,"employeur_environnement":"","employeur_developpement":"","employeur_avancement":"","employeur_avantages":[],"membre_site_web":"http:\/\/www.caapca.ca\/","membre_facebook":"","membre_linkedin":"","membre_instagram":"","membre_twitter":"","membre_youtube":"","membre_vimeo":"","membre_flickr":"","membre_pinterest":"","membre_tiktok":"","membre_snapchat":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Centre d&#039;assistance et d&#039;accompagnement aux plaintes - CAAP Chaudi\u00e8re-Appalaches - Ma Communaut\u00e9<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Centre d&#039;assistance et d&#039;accompagnement aux plaintes - CAAP Chaudi\u00e8re-Appalaches - Ma Communaut\u00e9\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dev.totemweb.design\/macommunaute\/bottin-des-organismes\/centredassistanceetdaccompagnementauxplaintescaapchaudiereappalaches\/\" \/>\n<meta property=\"og:site_name\" content=\"Ma Communaut\u00e9\" \/>\n<meta property=\"article:modified_time\" content=\"2022-11-06T21:19:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dev.totemweb.design\/macommunaute\/wp-content\/uploads\/56830.png\" \/>\n\t<meta property=\"og:image:width\" content=\"113\" \/>\n\t<meta property=\"og:image:height\" content=\"150\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/bottin-des-organismes\/centredassistanceetdaccompagnementauxplaintescaapchaudiereappalaches\/\",\"url\":\"https:\/\/dev.totemweb.design\/macommunaute\/bottin-des-organismes\/centredassistanceetdaccompagnementauxplaintescaapchaudiereappalaches\/\",\"name\":\"Centre d'assistance et d'accompagnement aux plaintes - CAAP Chaudi\u00e8re-Appalaches - Ma Communaut\u00e9\",\"isPartOf\":{\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/#website\"},\"datePublished\":\"2012-02-08T17:03:12+00:00\",\"dateModified\":\"2022-11-06T21:19:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/bottin-des-organismes\/centredassistanceetdaccompagnementauxplaintescaapchaudiereappalaches\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/dev.totemweb.design\/macommunaute\/bottin-des-organismes\/centredassistanceetdaccompagnementauxplaintescaapchaudiereappalaches\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/bottin-des-organismes\/centredassistanceetdaccompagnementauxplaintescaapchaudiereappalaches\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/dev.totemweb.design\/macommunaute\/?_sft_regions=montreal\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Bottin des organismes\",\"item\":\"https:\/\/dev.totemweb.design\/macommunaute\/bottin-des-organismes\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Centre d&rsquo;assistance et d&rsquo;accompagnement aux plaintes &#8211; 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