{"id":214772,"date":"2012-05-02T11:26:21","date_gmt":"2012-05-02T15:26:21","guid":{"rendered":"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/"},"modified":"2022-11-06T17:16:56","modified_gmt":"2022-11-06T22:16:56","slug":"u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques","status":"publish","type":"communiques","link":"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/","title":{"rendered":"OSBI : M. Flaherty tourne le dos aux consommateurs, au profit des banques"},"content":{"rendered":"

Option consommateurs d\u00e9nonce l’orientation prise par le gouvernement
\n f\u00e9d\u00e9ral
\n<\/B><\/P>


\nMONTR\u00c9AL, le 1er mai 2012\u00a0 – Le ministre des Finances du
\n Canada<\/SPAN>, James M. Flaherty, a d\u00e9clar\u00e9 hier ne pas souhaiter obliger les
\n banques \u00e0 recourir aux services de l’Ombudsman des services bancaires
\n d’investissement (OSBI) dans le cas d’un litige avec leurs clients. De
\n nouvelles directives seront bient\u00f4t donn\u00e9es pour permettre aux banques
\n de choisir elles-m\u00eames leur m\u00e9diateur en cas de conflit.
\n<\/P>


\nOption consommateurs condamne l’orientation prise par le gouvernement,
\n qui tourne ainsi le dos aux int\u00e9r\u00eats des consommateurs canadiens.
\n \u00ab\u00a0Nous sommes inquiets \u00e0 l’effet que les institutions financi\u00e8res
\n puissent confier le traitement des diff\u00e9rends avec leurs clients \u00e0 des
\n entreprises priv\u00e9es \u00bb, d\u00e9clare Jean-Fran\u00e7ois Vinet, analyste des
\n services financiers \u00e0 Option consommateurs.
\n<\/P>


\nRappelons que la Banque Royale et la Banque TD ne font d\u00e9j\u00e0 plus appel \u00e0
\n l’OSBI. Elles utilisent d\u00e9sormais les services d’une entreprise priv\u00e9e,
\n ADR Chambers, qu’elles r\u00e9mun\u00e8rent. \u00ab\u00a0Les clients de ces deux banques ne
\n peuvent plus \u00eatre certains d’obtenir un jugement impartial et
\n transparent en cas de conflits avec leur institution financi\u00e8re\u00a0\u00bb.
\n<\/P>


\nLettre adress\u00e9e le 10 novembre 2011 \u00e0 l’honorable James M. Flaherty,
\n ministre des Finances du Canada\u00a0: Pr\u00e9occupations d’Option consommateurs \u00e0 l’\u00e9gard de la d\u00e9cision de la
\n Banque TD de quitter l’Ombudsman des services bancaires et
\n d’investissement<\/I><\/A><\/P>

\u00c0 propos d’Option consommateurs<\/B>
\nCr\u00e9\u00e9e en 1983, Option consommateurs est une association \u00e0 but non
\n lucratif qui a pour mission de promouvoir et de d\u00e9fendre les droits et
\n les int\u00e9r\u00eats des consommateurs et de veiller \u00e0 ce qu’ils soient
\n respect\u00e9s. Pour ce faire, elle s’int\u00e9resse de pr\u00e8s aux questions
\n reli\u00e9es notamment aux pratiques commerciales, aux services financiers,
\n \u00e0 l’\u00e9nergie et \u00e0 l’agroalimentaire. Depuis plus de 25 ans,
\n l’association s’est engag\u00e9e dans pr\u00e8s de 50 recours collectifs.
\n<\/P><\/p>\n

\t\t

Renseignements : <\/B><\/P>

et entrevues\u00a0:\u00a0<\/B><\/U> Jean-Fran\u00e7ois Vinet Analyste des services financiers 514\u00a0598-0620 p. 242 <\/P>

Lucie Kechichian Conseill\u00e8re aux communications 514\u00a0598-0620 p. 226 514\u00a0777-6133kechichian@option-consommateurs.org<\/A><\/P><\/DIV><\/div>\n","protected":false},"excerpt":{"rendered":"

Option consommateurs d\u00e9nonce l’orientation prise par le gouvernement f\u00e9d\u00e9ral <\/p>\n

read more<\/a><\/p>","protected":false},"author":14260,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","thematiques":[],"regions":[],"class_list":["post-214772","communiques","type-communiques","status-publish","hentry"],"acf":[],"yoast_head":"\nOSBI : M. Flaherty tourne le dos aux consommateurs, au profit des banques - Ma Communaut\u00e9<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"OSBI : M. Flaherty tourne le dos aux consommateurs, au profit des banques - Ma Communaut\u00e9\" \/>\n<meta property=\"og:description\" content=\"Option consommateurs d\u00e9nonce l'orientation prise par le gouvernement f\u00e9d\u00e9ral\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/\" \/>\n<meta property=\"og:site_name\" content=\"Ma Communaut\u00e9\" \/>\n<meta property=\"article:modified_time\" content=\"2022-11-06T22:16:56+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/\",\"url\":\"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/\",\"name\":\"OSBI : M. Flaherty tourne le dos aux consommateurs, au profit des banques - Ma Communaut\u00e9\",\"isPartOf\":{\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/#website\"},\"datePublished\":\"2012-05-02T15:26:21+00:00\",\"dateModified\":\"2022-11-06T22:16:56+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/dev.totemweb.design\/macommunaute\/?_sft_regions=montreal\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Communiqu\u00e9s\",\"item\":\"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"OSBI : M. Flaherty tourne le dos aux consommateurs, au profit des banques\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/#website\",\"url\":\"https:\/\/dev.totemweb.design\/macommunaute\/\",\"name\":\"Ma Communaut\u00e9\",\"description\":\"MaCommunaute.ca offre la possibilit\u00e9 aux citoyens de trouver facilement tous les services des organismes \u00e0 but non lucratif partout au Qu\u00e9bec\",\"publisher\":{\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/dev.totemweb.design\/macommunaute\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/#organization\",\"name\":\"Ma Communaut\u00e9 - Un monde autour de vous\",\"url\":\"https:\/\/dev.totemweb.design\/macommunaute\/\",\"sameAs\":[],\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/dev.totemweb.design\/macommunaute\/wp-content\/uploads\/MaCommunaute.ca_Logo.png\",\"contentUrl\":\"https:\/\/dev.totemweb.design\/macommunaute\/wp-content\/uploads\/MaCommunaute.ca_Logo.png\",\"width\":440,\"height\":155,\"caption\":\"Ma Communaut\u00e9 - Un monde autour de vous\"},\"image\":{\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"OSBI : M. Flaherty tourne le dos aux consommateurs, au profit des banques - Ma Communaut\u00e9","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"fr_FR","og_type":"article","og_title":"OSBI : M. Flaherty tourne le dos aux consommateurs, au profit des banques - Ma Communaut\u00e9","og_description":"Option consommateurs d\u00e9nonce l'orientation prise par le gouvernement f\u00e9d\u00e9ral","og_url":"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/","og_site_name":"Ma Communaut\u00e9","article_modified_time":"2022-11-06T22:16:56+00:00","twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/","url":"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/","name":"OSBI : M. Flaherty tourne le dos aux consommateurs, au profit des banques - Ma Communaut\u00e9","isPartOf":{"@id":"https:\/\/dev.totemweb.design\/macommunaute\/#website"},"datePublished":"2012-05-02T15:26:21+00:00","dateModified":"2022-11-06T22:16:56+00:00","breadcrumb":{"@id":"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u15283-osbi-m-flaherty-tourne-le-dos-aux-consommateurs-au-profit-des-banques\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/dev.totemweb.design\/macommunaute\/?_sft_regions=montreal"},{"@type":"ListItem","position":2,"name":"Communiqu\u00e9s","item":"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/"},{"@type":"ListItem","position":3,"name":"OSBI : M. Flaherty tourne le dos aux consommateurs, au profit des banques"}]},{"@type":"WebSite","@id":"https:\/\/dev.totemweb.design\/macommunaute\/#website","url":"https:\/\/dev.totemweb.design\/macommunaute\/","name":"Ma Communaut\u00e9","description":"MaCommunaute.ca offre la possibilit\u00e9 aux citoyens de trouver facilement tous les services des organismes \u00e0 but non lucratif partout au Qu\u00e9bec","publisher":{"@id":"https:\/\/dev.totemweb.design\/macommunaute\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/dev.totemweb.design\/macommunaute\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/dev.totemweb.design\/macommunaute\/#organization","name":"Ma Communaut\u00e9 - Un monde autour de vous","url":"https:\/\/dev.totemweb.design\/macommunaute\/","sameAs":[],"logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/dev.totemweb.design\/macommunaute\/#\/schema\/logo\/image\/","url":"https:\/\/dev.totemweb.design\/macommunaute\/wp-content\/uploads\/MaCommunaute.ca_Logo.png","contentUrl":"https:\/\/dev.totemweb.design\/macommunaute\/wp-content\/uploads\/MaCommunaute.ca_Logo.png","width":440,"height":155,"caption":"Ma Communaut\u00e9 - Un monde autour de vous"},"image":{"@id":"https:\/\/dev.totemweb.design\/macommunaute\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/dev.totemweb.design\/macommunaute\/wp-json\/wp\/v2\/communiques\/214772","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.totemweb.design\/macommunaute\/wp-json\/wp\/v2\/communiques"}],"about":[{"href":"https:\/\/dev.totemweb.design\/macommunaute\/wp-json\/wp\/v2\/types\/communiques"}],"author":[{"embeddable":true,"href":"https:\/\/dev.totemweb.design\/macommunaute\/wp-json\/wp\/v2\/users\/14260"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.totemweb.design\/macommunaute\/wp-json\/wp\/v2\/comments?post=214772"}],"version-history":[{"count":1,"href":"https:\/\/dev.totemweb.design\/macommunaute\/wp-json\/wp\/v2\/communiques\/214772\/revisions"}],"predecessor-version":[{"id":223287,"href":"https:\/\/dev.totemweb.design\/macommunaute\/wp-json\/wp\/v2\/communiques\/214772\/revisions\/223287"}],"wp:attachment":[{"href":"https:\/\/dev.totemweb.design\/macommunaute\/wp-json\/wp\/v2\/media?parent=214772"}],"wp:term":[{"taxonomy":"thematiques","embeddable":true,"href":"https:\/\/dev.totemweb.design\/macommunaute\/wp-json\/wp\/v2\/thematiques?post=214772"},{"taxonomy":"regions","embeddable":true,"href":"https:\/\/dev.totemweb.design\/macommunaute\/wp-json\/wp\/v2\/regions?post=214772"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}