{"id":209682,"date":"2015-05-21T15:51:37","date_gmt":"2015-05-21T19:51:37","guid":{"rendered":"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u22928-sondages-crop-2014-la-satisfaction-des-residants-atteint-95-dans-le-reseau-enharmonie\/"},"modified":"2022-11-06T15:55:45","modified_gmt":"2022-11-06T20:55:45","slug":"u22928-sondages-crop-2014-la-satisfaction-des-residants-atteint-95-dans-le-reseau-enharmonie","status":"publish","type":"communiques","link":"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u22928-sondages-crop-2014-la-satisfaction-des-residants-atteint-95-dans-le-reseau-enharmonie\/","title":{"rendered":"Sondages CROP 2014 : la satisfaction des r\u00e9sidants atteint 95 % dans le r\u00e9seau ENHARMONIE"},"content":{"rendered":"<div>\n<div>\n<div>\n<p>Les r\u00e9sidences Enharmonie sont heureuses de d\u00e9voiler les r\u00e9sultats du plus r\u00e9cent sondage CROP. Ainsi, la quasi-totalit\u00e9 (<strong>95 %)<\/strong> des r\u00e9sidants se disent globalement \u00ab satisfaits \u00bb (notes de 7 \u00e0 10 sur 10) de leur r\u00e9sidence. De plus, <strong>89 %<\/strong> des r\u00e9sidants ont affirm\u00e9 qu\u2019ils n\u2019h\u00e9siteraient pas \u00e0 recommander la r\u00e9sidence \u00e0 leurs amis. De m\u00eame, la majorit\u00e9 des r\u00e9sidants (<strong>88 %<\/strong>) se disent satisfaits du service alimentaire, une augmentation importante par rapport \u00e0 2012 (82 %).\u00a0<\/p>\n<p>\u00ab\u00a0Les r\u00e9sidants se sont exprim\u00e9s et, une fois de plus, ils d\u00e9montrent leur satisfaction \u00e0 l&rsquo;\u00e9gard des services re\u00e7us dans les R\u00e9sidences Enharmonie. Nous travaillons avec nos r\u00e9sidants, dans le souci de leur bien-\u00eatre. \u00a0Attentionn\u00e9s, souriants et empathiques\u00a0: nos employ\u00e9s font toute la diff\u00e9rence,\u00a0\u00bb explique <strong>Marie-Jos\u00e9e Gendron<\/strong>, directrice du r\u00e9seau.\u00a0<\/p>\n<p>Toutes les notes se situent entre 8,2 (pour \u00a0les activit\u00e9s et loisirs) et 9,4 (pour la courtoisie du personnel qui fait les r\u00e9parations). Le sentiment de s\u00e9curit\u00e9 a augment\u00e9 \u00e0 9,3 sur 10 alors que des am\u00e9liorations sont \u00e0 constater au niveau de la satisfaction \u00e0 l\u2019\u00e9gard du service alimentaire (un bond de 8,1 \u00e0 8,4 sur 10 entre 2012 et 2014), en particulier la taille des portions, la vari\u00e9t\u00e9 des menus et la saveur et le go\u00fbt des repas) et la satisfaction \u00e0 l\u2019\u00e9gard des r\u00e9parations (un bond de 8,8 \u00e0 9,2 sur 10 entre 2012 et 2014).\u00a0<\/p>\n<p><strong>Renseignements sur le sondage<\/strong><\/p>\n<p>Le sondage a eu lieu du 1erau 11 d\u00e9cembre 2014 aupr\u00e8s de 302 signataires de baux choisis al\u00e9atoirement dans les 10 r\u00e9sidences Enharmonie. Les sondages ont \u00e9t\u00e9 r\u00e9alis\u00e9s de fa\u00e7on ind\u00e9pendante et confidentielle par CROP une firme r\u00e9put\u00e9e dans le domaine de la recherche marketing.\u00a0<\/p>\n<p><strong>\u00c0 propos du r\u00e9seau Enharmonie<\/strong><\/p>\n<p>Le r\u00e9seau Enharmonie compte 10 r\u00e9sidences r\u00e9parties sur l\u2019\u00eele de Montr\u00e9al et totalisant 1 259 logements. Administr\u00e9 par l\u2019Office municipal d\u2019habitation de Montr\u00e9al, le r\u00e9seau se donne pour mission d\u2019offrir aux personnes \u00e2g\u00e9es \u00e0 revenu modeste des appartements abordables avec des services de haute qualit\u00e9. La fondatrice Debbie Di Chiaro est r\u00e9cipiendaire 2015 du prix \u00ab\u00a0B\u00e2tisseur communautaire\u00a0\u00bb\u00a0de l\u2019Association canadienne d\u2019habitation et de r\u00e9novation urbaine (ACHRU). Ce prix souligne ainsi sa grande influence au niveau communautaire en promotion de logements abordables.\u00a0<\/p>\n<p>Source\u00a0: Chantal Roby, charg\u00e9e de communication<br \/>514\u00a0868-5000, poste 26968 \/ <a title=\"\" href=\"mailto:chantal.roby@omhm.qc.ca\" target=\"_new\" rel=\"noopener\">chantal.roby@omhm.qc.ca<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Les r\u00e9sidences Enharmonie sont heureuses de d\u00e9voiler les r\u00e9sultats du plus r\u00e9cent sondage CROP. Ainsi, la quasi-totalit\u00e9 (95 %) des r\u00e9sidants se disent globalement \u00ab satisfaits \u00bb (notes de 7 \u00e0 10 sur 10) de leur r\u00e9sidence.<\/p>\n<p><a href=\"https:\/\/dev.totemweb.design\/macommunaute\/communiques\/u22928-sondages-crop-2014-la-satisfaction-des-residants-atteint-95-dans-le-reseau-enharmonie\/\">read more<\/a><\/p>","protected":false},"author":8,"featured_media":377976,"comment_status":"open","ping_status":"closed","template":"","thematiques":[],"regions":[80],"class_list":["post-209682","communiques","type-communiques","status-publish","has-post-thumbnail","hentry","regions-montreal"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Sondages CROP 2014 : la satisfaction des r\u00e9sidants atteint 95 % dans le r\u00e9seau ENHARMONIE - Ma Communaut\u00e9<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sondages CROP 2014 : la satisfaction des r\u00e9sidants atteint 95 % dans le r\u00e9seau ENHARMONIE - Ma Communaut\u00e9\" \/>\n<meta property=\"og:description\" content=\"Les r\u00e9sidences Enharmonie sont heureuses de d\u00e9voiler les r\u00e9sultats du plus r\u00e9cent sondage CROP. 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