{"id":328383,"date":"2014-08-29T09:36:22","date_gmt":"2014-08-29T13:36:22","guid":{"rendered":"https:\/\/dev.totemweb.design\/macommunaute\/chroniques\/u21614-ouvrir-son-restaurant\/"},"modified":"2022-11-06T19:40:12","modified_gmt":"2022-11-07T00:40:12","slug":"u21614-ouvrir-son-restaurant","status":"publish","type":"chroniques","link":"https:\/\/dev.totemweb.design\/macommunaute\/chroniques\/u21614-ouvrir-son-restaurant\/","title":{"rendered":"Ouvrir son restaurant"},"content":{"rendered":"
\n

Vous \u00eates dans votre processus de cr\u00e9ation de votre entreprise en restauration et vous \u00eates \u00e0 l\u2019\u00e9tape de cr\u00e9er votre exp\u00e9rience client ?<\/a><\/h2>\n
\n

L\u2019exp\u00e9rience client vous permet de b\u00e2tir et mettre en \u0153uvre diff\u00e9rentes \u00e9tapes et actions avec pour impact, une meilleure fid\u00e9lisation de celui-ci, un accroissement des ventes, un cadre bien d\u00e9fini en mati\u00e8re de service, une politique de l\u2019entreprise bien \u00e9tablie, une formation de votre \u00e9quipe cibl\u00e9e face \u00e0 des objectifs bien pr\u00e9cis, un accroissement de la publicit\u00e9 par le bouche-\u00e0-oreille\u2026 et plus encore.<\/p>\n

L\u2019exp\u00e9rience client, quel atout pour votre entreprise ?<\/h2>\n

L\u2019exp\u00e9rience client consiste \u00e0 stimuler la personne d\u00e8s son entr\u00e9e au sein de votre \u00e9tablissement. Par exemple, d\u00e8s son entr\u00e9e chez vous, que souhaitez-vous qu\u2019elle voit ? Comment celui-ci est-il accueilli ? Comment le service est-il mis en \u0153uvre pour accentuer cette exp\u00e9rience ? L\u2019information (menu, service de l\u2019entreprise, son histoire, les produits\u2026) transmise par le personnel participe-t-elle \u00e0 cette exp\u00e9rience ? L\u2019exp\u00e9rience client se joue sur de nombreux aspects et d\u00e9tails, partant du mobilier, au d\u00e9cor, en passant par le menu, votre site internet, tenue professionnelle\u2026 Si vous souhaitez vraiment faire la diff\u00e9rence avec vos concurrents vous devez vous attarder aux d\u00e9tails qui viendront \u00e0 caract\u00e9riser votre \u00ab exp\u00e9rience client \u00bb. Vous devez entrevoir de pousser la r\u00e9flexion plus loin sur cet aspect primordial au succ\u00e8s de votre entreprise. N\u2019h\u00e9sitez pas \u00e0 sortir des sentiers battus et \u00e0 faire preuve d\u2019imagination et de cr\u00e9ativit\u00e9, tout en gardant \u00e0 l\u2019esprit que c… www.cdermontreal.com\u00a0<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Comment cr\u00e9er son exp\u00e9rience client ?<\/p>\n

read more<\/a><\/p>","protected":false},"author":4786,"featured_media":74157,"comment_status":"open","ping_status":"closed","template":"","thematiques":[],"regions":[80],"class_list":["post-328383","chroniques","type-chroniques","status-publish","has-post-thumbnail","hentry","regions-montreal"],"acf":[],"yoast_head":"\nOuvrir son restaurant - Ma Communaut\u00e9<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ouvrir son restaurant - Ma Communaut\u00e9\" \/>\n<meta property=\"og:description\" content=\"Comment cr\u00e9er son exp\u00e9rience client ?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dev.totemweb.design\/macommunaute\/chroniques\/u21614-ouvrir-son-restaurant\/\" \/>\n<meta property=\"og:site_name\" content=\"Ma Communaut\u00e9\" \/>\n<meta property=\"article:modified_time\" content=\"2022-11-07T00:40:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dev.totemweb.design\/macommunaute\/wp-content\/uploads\/21614_fra.png\" \/>\n\t<meta property=\"og:image:width\" content=\"200\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/chroniques\/u21614-ouvrir-son-restaurant\/\",\"url\":\"https:\/\/dev.totemweb.design\/macommunaute\/chroniques\/u21614-ouvrir-son-restaurant\/\",\"name\":\"Ouvrir son restaurant - 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