{"id":328253,"date":"2014-01-09T10:53:15","date_gmt":"2014-01-09T15:53:15","guid":{"rendered":"https:\/\/dev.totemweb.design\/macommunaute\/chroniques\/u20047-fideliser-son-client\/"},"modified":"2022-11-06T19:37:53","modified_gmt":"2022-11-07T00:37:53","slug":"u20047-fideliser-son-client","status":"publish","type":"chroniques","link":"https:\/\/dev.totemweb.design\/macommunaute\/chroniques\/u20047-fideliser-son-client\/","title":{"rendered":"Fid\u00e9liser son client"},"content":{"rendered":"<div>\n<h2>On me pose souvent la question \u00e0 savoir quelle est la diff\u00e9rence entre fid\u00e9liser une client\u00e8le et attirer une nouvelle client\u00e8le.<\/h2>\n<p>Nous avons ici deux cas de figure bien distincts qui demandent une mise en et strat\u00e9gie diff\u00e9rente.\u00a0Il est important dans un premier temps de penser quel est votre objectif imm\u00e9diat et celui-ci correspond-il au besoin actuel de l\u2019entreprise. Si celui-ci est de fid\u00e9liser votre client\u00e8le, alors le but sera de mettre en place un processus permettant pr\u00e9cis\u00e9ment cette action. On fid\u00e9lise une client\u00e8le d\u00e9j\u00e0 existante dans un souci d\u2019\u00e9tablir une\u00a0&#8230;<a href=\"http:\/\/cdermontreal.com\/le-monde-de-la-restauration-fideliser-son-client\/\">http:\/\/cdermontreal.com\/le-monde-de-la-restauration-fideliser-son-client\/<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>L&rsquo;importance et l&rsquo;impact de fid\u00e9liser son client sur l&rsquo;entreprise<\/p>\n<p><a href=\"https:\/\/dev.totemweb.design\/macommunaute\/chroniques\/u20047-fideliser-son-client\/\">read more<\/a><\/p>","protected":false},"author":4786,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","thematiques":[],"regions":[80],"class_list":["post-328253","chroniques","type-chroniques","status-publish","hentry","regions-montreal"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Fid\u00e9liser son client - Ma Communaut\u00e9<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Fid\u00e9liser son client - 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