{"id":328061,"date":"2014-04-11T09:18:52","date_gmt":"2014-04-11T13:18:52","guid":{"rendered":"https:\/\/dev.totemweb.design\/macommunaute\/chroniques\/u20768-entrepreneuriat-en-restauration\/"},"modified":"2022-11-06T19:34:15","modified_gmt":"2022-11-07T00:34:15","slug":"u20768-entrepreneuriat-en-restauration","status":"publish","type":"chroniques","link":"https:\/\/dev.totemweb.design\/macommunaute\/chroniques\/u20768-entrepreneuriat-en-restauration\/","title":{"rendered":"Entrepreneuriat en restauration"},"content":{"rendered":"
\n

Votre employ\u00e9 est un investissement pour votre entreprise. Constamment en contact avec vos clients il est le garant de l\u2019image professionnelle de votre \u00e9tablissement. Il s\u2019assure d\u2019informer correctement le client des services\/produits que l\u2019entreprise offre. Il veille au confort de celui-ci et pr\u00eate attention \u00e0 la qualit\u00e9 du service. Il est form\u00e9 pour repr\u00e9senter l\u2019entreprise. Un mauvais service et voil\u00e0 votre client qui repart avec une mauvaise impression en t\u00eate. Un impact n\u00e9gatif et une perte pour l\u2019entreprise en mati\u00e8re de publicit\u00e9 gr\u00e2ce au bouche-\u00e0-oreille qui restent le premier moyen de communication efficace dans notre domaine d\u2019activit\u00e9. Il est tr\u00e8s difficile dans ce cas-ci de pouvoir fid\u00e9liser votre client\u00e8le et d\u2019attirer de nouveaux clients.<\/p>\n

Quel impact sur vos clients ?<\/h2>\n

\u00c0 votre avis, pensez-vous que votre client se souviendra de la personne qui l\u2019a servi ou du nom de l\u2019entreprise ? Et c\u2019est bien l\u00e0 le probl\u00e8me ! Ce mode de pens\u00e9e qui consiste \u00e0 g\u00e9rer ses employ\u00e9s comme une d\u00e9pense ne permet pas de pourvoir \u00e0 des actions efficaces de fid\u00e9lisation envers vos clients. L\u2019employeur ne prend pas acte qu\u2019il aura beau d\u00e9ployer des moyens (argent, \u00e9nergie\u2026) ses efforts resteront vains s\u2019il ne soucie pas \u00e0 entrevoir la formation ad\u00e9quate au niveau de qualit\u00e9 de service qu\u2019il souhaite donner \u00e0 ses clients. Il doit contribuer aux succ\u00e8s de son entreprise par la qualit\u00e9 de l\u2019engagement qu\u2019il va susciter envers son \u00e9quipe par une meilleure int\u00e9gration et formation. Encore une fois on ne peut pas faire tout seul et on ne peut servir ses clients sans l\u2019aide de comp\u00e9tences suppl\u00e9mentaires.<\/p>\n

Si notre employeur souhaite que ses clients remarquent la prestation de service mise \u00e0 leur disposition et augure un impact sur l\u2019accroissement de ses ventes, il doit contribuer \u00e0 \u00ab\u00a0s\u2019investir<\/strong>\u00a0\u00bb envers son \u00e9quipe.<\/p>\n

www.cdermontreal.com\u00a0<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Votre employ\u00e9 r\u00e9sulte d\u2019un investissement et non d\u2019une d\u00e9pense (2)<\/p>\n

read more<\/a><\/p>","protected":false},"author":4786,"featured_media":70329,"comment_status":"open","ping_status":"closed","template":"","thematiques":[],"regions":[80],"class_list":["post-328061","chroniques","type-chroniques","status-publish","has-post-thumbnail","hentry","regions-montreal"],"acf":[],"yoast_head":"\nEntrepreneuriat en restauration - Ma Communaut\u00e9<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Entrepreneuriat en restauration - Ma Communaut\u00e9\" \/>\n<meta property=\"og:description\" content=\"Votre employ\u00e9 r\u00e9sulte d\u2019un investissement et non d\u2019une d\u00e9pense (2)\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dev.totemweb.design\/macommunaute\/chroniques\/u20768-entrepreneuriat-en-restauration\/\" \/>\n<meta property=\"og:site_name\" content=\"Ma Communaut\u00e9\" \/>\n<meta property=\"article:modified_time\" content=\"2022-11-07T00:34:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dev.totemweb.design\/macommunaute\/wp-content\/uploads\/20768_fra.png\" \/>\n\t<meta property=\"og:image:width\" content=\"200\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dev.totemweb.design\/macommunaute\/chroniques\/u20768-entrepreneuriat-en-restauration\/\",\"url\":\"https:\/\/dev.totemweb.design\/macommunaute\/chroniques\/u20768-entrepreneuriat-en-restauration\/\",\"name\":\"Entrepreneuriat en restauration - 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